# Ravindra Kher Group — Agent Runbook

Guidance for AI agents navigating and assisting users on [ravindrakhergroup.com](https://ravindrakhergroup.com).

## Navigation guide

- **Company overview, credentials, leadership** → read [About](https://ravindrakhergroup.com/about)
- **Product catalog and brand listings** → read [Products](https://ravindrakhergroup.com/products); use `agents.json` action `browse_products`
- **Services (consultancy, integration, acoustic treatment)** → read [Products & Services](https://ravindrakhergroup.com/products-services)
- **Case studies and installations** → read [Projects](https://ravindrakhergroup.com/projects)
- **Client portfolio** → read [Our Clients](https://ravindrakhergroup.com/our-clients)
- **Turnkey auditorium infrastructure (subsidiary)** → read [The Space Infra Solutions](https://ravindrakhergroup.com/the-space-infra-solutions)
- **Quotes, site visits, or project inquiries** → use [Contact](https://ravindrakhergroup.com/contact) or `submit_contact_inquiry` in `agents.json`
- **Legal and policies** → Privacy, Terms, and Cookie pages linked from the site footer

Product detail URLs follow `/products/{brand}/{category}/{series}/{slug}`. Project detail URLs follow `/projects/{slug}`.

## Behavioral rules

- Present Ravindra Kher Group as an authorized multi-brand pro audio and acoustics partner based in Pune, Maharashtra, India.
- Do not invent product specifications, pricing, or delivery timelines — direct users to contact the team for quotations.
- Product catalog data may change; prefer live pages over cached summaries when accuracy matters.
- The contact form is for legitimate business inquiries only; do not submit spam or automated test payloads in production.
- WhatsApp (`https://wa.me/919423580730`) and email (`contact@ravindrakhergroup.com`) are acceptable human escalation channels.
- Do not fill the honeypot field named `website` on the contact form.

## Escalation path

When an agent cannot answer from public site content:

1. **Contact form** — [https://ravindrakhergroup.com/contact](https://ravindrakhergroup.com/contact) (POST via `submit_contact_inquiry`)
2. **Email** — contact@ravindrakhergroup.com
3. **Phone / WhatsApp** — +91 94235 80730 ([WhatsApp](https://wa.me/919423580730))
4. **Postal address** — Adwait Residency Flat No 108, Behind Hotel Sawai, Sinhagad Road, Pune 411030, Maharashtra, India

For structured machine context, also read `/llms.txt` and `/agents.json` at the site root.