Legal

Privacy Policy

Your privacy is important to us. Learn how we handle your personal information.

Effective Date: July 2, 2026

1. Introduction

Ravindra Kher Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at ravindrakhergroup.com or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, and company name when you fill out our contact form or request a quotation
  • Project Information: Details about your project requirements, venue specifications, and service needs
  • Communication Data: Records of correspondence when you contact us via email, phone, or our contact form

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps
  • Device Information: Device type, screen resolution, and browser capabilities
  • Usage Data: How you interact with our website, including clicks, scrolls, and time spent on pages

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Respond to your inquiries, provide quotations, and deliver our acoustic consultancy and AV integration services
  • To Communicate: Send you information about our services, project updates, and respond to your questions
  • To Improve Our Website: Analyze usage patterns to enhance user experience and website functionality
  • For Legal Compliance: Comply with applicable laws, regulations, and legal processes
  • To Protect Rights: Protect our rights, privacy, safety, or property, and that of our users and the public

4. How We Store and Protect Your Information

4.1 Data Storage

We store your personal information on secure servers. Contact form submissions and project inquiries are stored in our database (Prisma/MySQL) and are accessible only to authorized personnel who need the information to perform their job functions.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Limited access to personal information on a need-to-know basis

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical data
  • Functionality Cookies: Remember choices you make to improve your experience

5.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Third-Party Disclosure

6.1 No Sale of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

6.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

  • Hosting and infrastructure providers
  • Email and communication services
  • Analytics providers

These providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your information.

6.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Data Portability: Request transfer of your personal information to another organization

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For project-related communications, we typically retain information for 7 years in accordance with business and legal requirements.

9. International Data Transfers

Our website is hosted on servers located in India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated.

10. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For privacy-specific concerns, you may also contact our Director directly at director@ravindrakhergroup.com.